Extra Space Storage - Madison, Alabama

Extra Space Storage: Comprehensive Guide and Review

Located at 8476 Old Madison Pike, Madison, AL 35758, United States, Extra Space Storage offers a wide array of storage solutions to meet the diverse needs of its customers. This state-of-the-art self-storage facility is committed to providing exceptional service, ensuring a seamless storage experience for both residential and commercial clients.

Main Services

• Self-Storage Units: Extra Space Storage offers a variety of unit sizes, ranging from 5'x5' to 10'x20', to accommodate different storage requirements. climate-controlled and drive-up access units are available for added convenience and protection.
• Moving and Storage Services: The facility provides full-service moving and packing supplies to streamline the moving process. They also offer portable storage solutions, bringing the storage unit to the customer's doorstep.
• Business Storage Solutions: Extra Space Storage caters to businesses by offering records storage, inventory storage, and office storage solutions. They provide secure, accessible, and climate-controlled spaces to protect valuable business documents and equipment.
• Vehicle Storage: The facility offers secure parking options for various vehicles, including cars, boats, and RVs, ensuring they remain protected when not in use.

Location and Access

Extra Space Storage is situated in the heart of Madison, Alabama, just off Interstate 565 and close to Bridge Street Town Centre. The facility is easily accessible, making it convenient for customers to reach their storage units at any time. The nearby neighborhoods include Harvest, Hazel Green, and Meridianville.

Transportation options include:

• Public transportation: The facility is approximately 1.5 miles from the Madison Square bus stop, served by the Huntsville Transit system.
• Parking: Ample parking space is available on-site for customers and visitors, with wheelchair-accessible parking spots.

Featured Characteristics

Extra Space Storage is equipped with numerous features designed to provide a superior storage experience:

• Security: The facility is monitored 24/7 by security cameras, ensuring the safety of customers' belongings. Additionally, each storage unit is individually alarmed for added protection.
• Access: Tenants enjoy 24/7 access to their storage units, allowing them to retrieve or store items at their convenience. The facility is well-lit and equipped with wide, well-maintained aisles for easy navigation.
• Climate Control: Climate-controlled units maintain a consistent temperature and humidity level, protecting sensitive items from extreme weather conditions.
• Online Payment and Account Management: Extra Space Storage offers a user-friendly online platform for customers to manage their accounts, pay bills, and reserve units.

Practical Information

• Phone: Customers can reach the facility at 9384657376.
• Website: Visit extraspace.com for more information and to reserve a unit online.
• Hours: The facility is open Monday through Friday, 9:30 AM to 6:00 PM, and Saturday, 9:00 AM to 5:00 PM. It is closed on Sundays.
• Payment Methods: Extra Space Storage accepts credit cards, debit cards, and cash for payments.

Positive Aspects from Reviews

Extra Space Storage has received an impressive average rating of 4.9/5 from 56 reviews on Google My Business. Customers have praised the facility's cleanliness, modern infrastructure, and exceptional customer service:

• Cleanliness: Several customers have commended the facility's cleanliness, noting that it is well-maintained and inviting.
• Modern Facilities: Many customers appreciate the facility's modern amenities, such as climate-controlled units, wide aisles, and well-lit spaces.
• Exceptional Customer Service: Jessica Hayunga, a staff member at the facility, has been repeatedly praised for her patience, friendliness, and willingness to go above and beyond to assist customers. She has been described as an asset to the company, making the storage process smooth and enjoyable.

Extra Space Storage at 8476 Old Madison Pike, Madison, AL 35758, United States, stands out as a premier self-storage solution in the area, offering a comprehensive range of services, state-of-the-art facilities, and exceptional customer care. With its convenient location, modern amenities, and commitment to customer satisfaction, the facility has earned its reputation as a trusted storage provider.

❓ Frequently asked questions about Extra Space Storage

👍 Reviews of Extra Space Storage

Jeremy S.

5/5

Jessica Hayunga was amazing! She walked me through the entire process and made everything super smooth from start to finish. Jessica was patient, friendly, and went above and beyond to make sure I was comfortable with every step. I would definitely recommend Extra Space Storage at 8476 Old Madison Pike to anyone — especially if Jessica is helping you out!

Happy G.

5/5

Wow! World class customer service from this facility. I had the pleasure of working with Jessica. She was able to get me in a unit that stored all of my needs with room to walk in. Plus she got me a rate that was perfect for my budget. From the online quote to signing the agreement, Jessica held my hand all the way. Glad that I got her as my agent! Jessica if you see this, thank you!!!

Phillip G.

5/5

So came in today to look for a storage unit as we are having to move out quickly. Jessica greeted us as soon as we walked in and helped us answer question, showed us options of potential storage units and got us all signed up and squared away very quickly! Very reasonable too! Would definitely recommend coming out and getting a unit as extra space is very helpful to have!

JDez G.

5/5

Jessica is very friendly and personable. She puts a smile on your face and even takes the time to understand your needs. Thank you Jessica and everyone should go visit her for all your storage needs.

Haley M.

5/5

Jessica was very professional and made my moving process very easy! Would definitely recommend

erika P.

5/5

Jessica and Bobby were very helpful! They were very patient and kind to me when I did not know anything about storage units. Great location for those living in Madison or Huntsville!

Matthew S.

5/5

So far the customer service of the local point of contact and manager has been great, both were very nice and willing to answer all my questions. Very grateful for these folks and their kindness during a crazy time in my life moving and finding a place to store my stuff.

Countess W.

5/5

Great communication!! Ms. Jesssica Hayunga is great with a a bright attitude!! She was super sweet and precessional!! Thanks for your business!!