PC Call Out Expert - London

Introduction

In the heart of Lewisham, Southeast London, lies a technological haven for all your computer and mobile device needs. PC Call Out Expert, situated at 393 Lewisham High Street, has been serving the local community and beyond with exceptional repair and support services since its establishment. This family-run business has built a reputation for reliability, efficiency, and customer satisfaction, making it a go-to destination for tech enthusiasts and novices alike.

Main Services

• Computer Repair Service: From hardware malfunctions to software glitches, PC Call Out Expert offers a comprehensive range of repair services. Their team of skilled technicians can tackle issues such as broken screens, faulty hard drives, and virus infections, ensuring your device is back to its optimal performance.
• Computer Consultation: In need of expert advice? Their consultation services provide personalized solutions tailored to your specific needs. Whether you're looking to upgrade your system, secure your data, or optimize your device's performance, their team is always ready to offer professional guidance.
• Computer Networking Service: For businesses and homes, PC Call Out Expert specializes in creating robust and secure network solutions. Their services include Wi-Fi setup, wired network installation, and network security to keep your data safe and your connection reliable.
• Computer Support and Services: Regular maintenance is key to keeping your devices in top shape. Their support services include system tune-ups, data backup, and routine check-ups to ensure your devices run smoothly and efficiently.
• Mobile Phone Repair Shop: Cracked screens, water damage, or battery issues? PC Call Out Expert's skilled technicians can repair a wide range of mobile devices, getting you back on track in no time. They also offer a variety of accessories, including cases and chargers, to protect and enhance your device's performance.
• Phone Repair Service: Just like your computers, your smartphones and tablets can encounter issues. PC Call Out Expert offers repair services for these devices, ensuring you stay connected and productive.
• Repair Service: Their commitment to customer service extends to their repair services. They understand the inconvenience of device malfunctions, which is why they strive to provide quick and efficient solutions to get you back on track.

Location and Access

PC Call Out Expert is conveniently located at 393 Lewisham High Street, London SE13 6NZ, United Kingdom. Nestled in the vibrant Lewisham neighborhood, the store is easily accessible by various transportation methods:

• By Train: Lewisham Station is a mere 5-minute walk away, with regular services from London Bridge, Charing Cross, and Victoria stations.
• By Bus: Several bus routes stop near the store, including numbers 47, 54, 75, 86, 122, 136, 171, 172, 185, 199, 208, 284, and N36.
• By Car: There is limited parking available on Lewisham High Street, but several car parks are located nearby, such as Lewisham Shopping Centre and Lewisham Station Car Park.

Featured Characteristics

• On-Site Services: For those who can't leave home or work, PC Call Out Expert offers on-site services. Their mobile technicians can come to you, ensuring minimal disruption to your daily routine.
• Online Appointments: To save you time, they offer online appointment booking. Simply visit their website (pccalloutexpert.co.uk) to schedule a visit at your convenience.
• Credit Cards and NFC Mobile Payments: PC Call Out Expert accepts various payment methods, including credit cards and NFC mobile payments, for your convenience.

Practical Information

• Phone:7951034384
• Website:pccalloutexpert.co.uk
• Email: [email protected]
• Opening Hours: Monday to Friday, 9:00 AM - 6:00 PM; Saturday, 10:00 AM - 4:00 PM; Sunday, Closed

Positive Aspects from Reviews

With an impressive average rating of 4.8/5 on Google My Business, PC Call Out Expert has received numerous glowing reviews. Customers have praised the following aspects of the business:

• Expertise: Many customers commend the team's extensive knowledge and ability to solve complex technical issues.
• Speed of Service: Several customers have noted the quick turnaround times, with some repairs completed on the same day.
• Customer Service: The friendly and professional staff has been highlighted as a key factor in many positive reviews.
• Transparent Pricing: Customers appreciate the clear and upfront pricing, with no hidden fees.

One customer, Mr. Engineer Taj, left a review stating, "Thank you, Mr. Engineer Taj. You did an excellent job repairing my computer, and I am extremely satisfied with the result. Honestly, I had taken it to several experts before, but none of them could fix it. I highly recommend PC Call Out Expert." This testimonial underscores the business's commitment to quality service and customer satisfaction.

❓ Frequently asked questions about PC Call Out Expert

👍 Reviews of PC Call Out Expert

Kazi M. A.

5/5

Thank you, Mr Engineer Taj. You did an excellent job repairing my computer, and I am extremely satisfied with the result. Honestly, I had taken it to several experts before, but none were able to fix it properly. Your work stood out, and I truly appreciate your skill and dedication. Thank you again.

Christian L.

1/5

I had an extremely bad experience with this guy. If I could give a rate of "MINUS 5" I would. First of all the business address is the address of an Indian restaurant. I know this because I went looking for my laptop as I was worried by the bad communication. He is extremely pushy to ask for money but can't communicate to explain what is going on. As another client said, the guy just comes to pick up your laptop (£50) from your home and send it to shops for repairs. So he is only subcontracting to other shops and take his pay cut on the payments. On top of these £50 he will charge you a price of repair so it is not discounted... He came home and removed a piece of my laptop... I saw it and I asked him to put EVERYTHING BACK TO PLACE. BEFORE he returned the laptop he told me that EVERYTHING was back to place and that he was going to SEND ME A PICTURE before closing the laptop. When he gave me back the laptop WITHOUT sending me THE PICTURE OF MY MOTHERBOARD , I told him that I will have to open the laptop to CHECK, then he called me to say that HE DIDN'T put the piece back. So HE IS A LIAR as if I didn't say that I was going to check he would have left me believe otherwise. I was going overseas for 3 MONTHS, I told him that on day 1 and still he asked me if I could wait 3 MONTHS to be back before he puts the piece back. I asked him if he was going to replace my laptop if it burns with overheat. Then he came early next day to put the piece back. I highly NOT RECOMMEND THIS SERVICE. You are much better to go to LOCAL REPAIR SHOPS. PLEASE READ ALL THE NEGATIVE REVIEWS. Lost of positive reviews can be fake or friends or etc... I ADD EXTRA COMMENTS FOLLOWING THE COMMENT OF THE OWNER. I clicked OK BEFORE I knew that SOMETHING WAS MISSING. You rushed for confirmation KNOWING THAT A PIECE WAS MISSING.

Nick S.

3/5

Although I had a broken laptop and no longer was able to access my hard drive and on this Taj delivered. I now have a working laptop and have access to my files. This is what I paid him to deliver on. I have to agree that communication could be much better and if there is a negative this is it. The impression I got from the outset was this was going to be a few days but it ended up being 2 weeks. That is ok as I suppose the damage was worse that originally anticipated there was very little communication on what the end product would look like. I started with an Envy and ended up with an Elitebook. The keyboard is completely different and my original charger no longer works but" hey ho" I will figure that out. What bothers me is this came as a surprise. I was not warned of this. He expects you to trust him but in a big town trust is not automatic and relies on clear communication at all times. Before you make changes you need to explain exactly why you are making the changes and give the customer the option to take back the broken product rather than just ask for more money. The original quote doubled and I just have to trust this was my only option. The other thing that matters is timing. If you say you are returning something at 7pm don't show up at ten past five so I have to rush home from work. This was inconvenient and no apology was made. I was stressed hot and bothered. Not the best time to ask me for a review before I have even had a chance to switch the computer on and recover the hard drive. Communication is everything you have to make your customers believe in you not just expect it. I would recommend this company for simple repairs but if it is more complicated perhaps not. Sorry.

Danni H.

5/5

Was looking for a someone local to repair my smashed laptop screen. All repaired quickly. Taj was very helpful and came to pick up and deliver my laptop. Thanks for your help

Jeff J.

1/5

Been meaning to write this review for a couple of months. He came over and didn’t fix my computer and then demanded extra money for a call out fee that he previously didn’t tell me about. Just seen he has responded and said he’d report me for harassment bcc i left a bad review. THIS MAN IS NOT TO BE TRUSTED!

Joe

5/5

Poured water in my new pc by accident and the service to fix it was extensive but done quickly and safely. Great work

beryl S.

5/5

Engineer Taj came to me and solved my desktop no signal issue very quickly and cheap, good service, very helpful, very nice, I will call again. highly recommended .

Carlie N.

5/5

Taj fixed my laptop that had been out of action for a couple of years. His service was friendly, professional, fast and efficient! He has excellent communication and even came to pick my laptop up and drop it off at my home. Would highly recommend, thank you 😊

Kazi M. A.

5/5

Thank you, Mr Engineer Taj. You did an excellent job repairing my computer, and I am extremely satisfied with the result. Honestly, I had taken it to several experts before, but none were able to fix it properly. Your work stood out, and I truly appreciate your skill and dedication. Thank you again.

Elizabeth R.

5/5

Great service ! Sorted everything for me updated windows 10 to 11 as it is going to expired soon even not supporting windows 11 . He has vast technical knowledge how to upgrade unsupported PC. I'm so much happier as I do not need to buy another computer.Highly recommended .

Christian L.

1/5

I had an extremely bad experience with this guy. If I could give a rate of "MINUS 5" I would. First of all the business address is the address of an Indian restaurant. I know this because I went looking for my laptop as I was worried by the bad communication. He is extremely pushy to ask for money but can't communicate to explain what is going on. As another client said, the guy just comes to pick up your laptop (£50) from your home and send it to shops for repairs. So he is only subcontracting to other shops and take his pay cut on the payments. On top of these £50 he will charge you a price of repair so it is not discounted... He came home and removed a piece of my laptop... I saw it and I asked him to put EVERYTHING BACK TO PLACE. BEFORE he returned the laptop he told me that EVERYTHING was back to place and that he was going to SEND ME A PICTURE before closing the laptop. When he gave me back the laptop WITHOUT sending me THE PICTURE OF MY MOTHERBOARD , I told him that I will have to open the laptop to CHECK, then he called me to say that HE DIDN'T put the piece back. So HE IS A LIAR as if I didn't say that I was going to check he would have left me believe otherwise. I was going overseas for 3 MONTHS, I told him that on day 1 and still he asked me if I could wait 3 MONTHS to be back before he puts the piece back. I asked him if he was going to replace my laptop if it burns with overheat. Then he came early next day to put the piece back. I highly NOT RECOMMEND THIS SERVICE. You are much better to go to LOCAL REPAIR SHOPS. PLEASE READ ALL THE NEGATIVE REVIEWS. Lost of positive reviews can be fake or friends or etc... I ADD EXTRA COMMENTS FOLLOWING THE COMMENT OF THE OWNER. I clicked OK BEFORE I knew that SOMETHING WAS MISSING. You rushed for confirmation KNOWING THAT A PIECE WAS MISSING.

Nick S.

3/5

Although I had a broken laptop and no longer was able to access my hard drive and on this Taj delivered. I now have a working laptop and have access to my files. This is what I paid him to deliver on. I have to agree that communication could be much better and if there is a negative this is it. The impression I got from the outset was this was going to be a few days but it ended up being 2 weeks. That is ok as I suppose the damage was worse that originally anticipated there was very little communication on what the end product would look like. I started with an Envy and ended up with an Elitebook. The keyboard is completely different and my original charger no longer works but" hey ho" I will figure that out. What bothers me is this came as a surprise. I was not warned of this. He expects you to trust him but in a big town trust is not automatic and relies on clear communication at all times. Before you make changes you need to explain exactly why you are making the changes and give the customer the option to take back the broken product rather than just ask for more money. The original quote doubled and I just have to trust this was my only option. The other thing that matters is timing. If you say you are returning something at 7pm don't show up at ten past five so I have to rush home from work. This was inconvenient and no apology was made. I was stressed hot and bothered. Not the best time to ask me for a review before I have even had a chance to switch the computer on and recover the hard drive. Communication is everything you have to make your customers believe in you not just expect it. I would recommend this company for simple repairs but if it is more complicated perhaps not. Sorry.

Danni H.

5/5

Was looking for a someone local to repair my smashed laptop screen. All repaired quickly. Taj was very helpful and came to pick up and deliver my laptop. Thanks for your help