Bramcote Lane Post Office

Address: 191 Bramcote Ln, Nottingham NG8 2QJ, United Kingdom.
Phone:1159283544.
Website: postoffice.co.uk
Specialties: Post office, Bank, Business banking service, Courier service, Mailing service, Shipping and mailing service, Shipping service.
Other points of interest: In-store pick-up, On-site services, Delivery, Wheelchair-accessible car park, Wheelchair-accessible entrance, Credit cards, Debit cards, NFC mobile payments, Credit cards.
Opinions: This company has 142 reviews on Google My Business.
Average opinion: 3.3/5.

Nestled at 191 Bramcote Lane in the heart of Nottingham, the Bramcote Lane Post Office is a vital community hub that offers a wide array of services to cater to the diverse needs of its patrons. This comprehensive article delves into the Main Services, Location and Access, Featured Characteristics, Practical Information, and the positive aspects highlighted in customer reviews of this bustling post office.

  • Postal Services: The branch offers a full range of Royal Mail and Parcelforce Worldwide services, including special and business mail, parcels, and international postage. Other companies' postage services are also available.
  • Banking Services: As a branch of the Post Office, it provides banking services, including bill payments, cash withdrawals, and balance inquiries for major banks. Business banking services are also available.
  • Mailing and Shipping Services: Apart from postage, the branch offers a range of mailing and shipping services, including courier services, mailbox rentals, and packaging materials.
  • In-Store Pickup and Delivery: The Bramcote Lane Post Office offers in-store pickup and delivery services for various online retailers, making it convenient for customers to collect or drop off their packages.
  • Customs Forms: The branch assists with customs forms and declarations for international shipments.

The post office is situated on Bramcote Lane, conveniently located near the intersection with Wollaton Road. It is easily accessible by public transportation, with several bus routes stopping nearby. For those traveling by car, there is a wheelchair-accessible car park available at the branch.

Neighboring the post office are various local amenities, including shops, cafes, and parks. The nearby Wollaton Park and Nottingham Trent University make the area a vibrant and bustling community.

  • Wheelchair Accessibility: The Bramcote Lane Post Office is wheelchair-accessible, with a dedicated entrance and parking space to cater to customers with mobility impairments.
  • Payment Methods: The branch accepts various payment methods, including cash, debit cards, credit cards, and NFC mobile payments, ensuring convenience for all customers.
  • On-Site Services: The post office offers on-site services, such as parcel wrapping, printing, and photocopying facilities to assist customers with their mailing needs.

Address: 191 Bramcote Ln, Nottingham NG8 2QJ, United Kingdom

Phone: 1159283544

Website: postoffice.co.uk

Operating Hours: Monday to Saturday - 9:00 AM to 5:30 PM, Sunday - Closed

With an average rating of 3.3/5 from 142 reviews on Google My Business, the Bramcote Lane Post Office receives praise for its friendly and helpful staff. Customers appreciate the personal touch and the staff's willingness to go the extra mile to assist them. The following aspects were highlighted in the reviews:

  • Staff Friendliness: Customers frequently mention the staff's friendliness, helpfulness, and willingness to provide personalized assistance.
  • Staff Mentioned by Name: Several customers took the time to mention specific staff members, such as Ryan and Aruna, who made a positive impact on their visit.
  • Convenient Location: The post office's location and easy access are appreciated by customers, making it a convenient place to fulfill their mailing needs.

More businesses in Nottingham

The post office offers postal services; banking services; mailing and shipping services; and in-store pickup and delivery services.
Yes; the Bramcote Lane Post Office is wheelchair-accessible with a dedicated entrance and parking space.
The post office is open Monday to Saturday from 9:00 AM to 5:30 PM; and Sunday is closed.
Yes; the post office is conveniently located near the intersection with Wollaton Road and has several bus routes stopping nearby.
Bramcote Lane Post Office - Nottingham
5/5

Love my local Post office...staff is extremely friendly, helpful and apply a personal approach (always nice and it makes you feel special 😊). Big shout out to Ryan, Aruna and all the rest of them ( I'm sorry I don't know all your names, but you're all awesome). Thank you 🤗

Bramcote Lane Post Office - Nottingham
1/5

I usually use this post office to get Saturday newspaper, the younger and taller lady and other young lads at the right hand counter were very friendly. Today I went there to return my parcel and served by an older lady who was cold and rude. She kept telling me off for no reason. She said, I should have stood in the queue where people are waiting to post items. It is not true, I have been there many years and I have returned items before . The queues are usually separate. Or she could have just asked me to wait in the correct queue if the queue arrangement is changed that day. There is no need to talk to me like that. It was very embarrassing as a lot of other people were looking at me while she was telling me off. She then told me off for not sealing the package. The parcel was ready to be sealed and I was waiting for her to check everything was okay before I sealed it up because sometimes returned items need to be packed separately. The whole experience was unpleasant. I don't think I will be going back there.

Bramcote Lane Post Office - Nottingham
1/5

Relieved and NOT surprised to see the poor reviews of this post office. I always avoid visiting which I should not have to- (as a local who has lived in the area for 27 years) due to the intimidating bullying like attitude of the two Asian women who run this place. I felt after my experience today, I needed to write a review. She asked me the exact weight of my parcel and when I apologised and said I am not sure, she replied “well maybe if you open and look, you will find out” ? She also rolled her eyes at me just charged me tracked and signed without asking. She then started talking in her language with the older women, who is equally, if not more, vile. She didn’t even say bye or thankyou. Disgusting customer service. Will never be returning.

Bramcote Lane Post Office - Nottingham
5/5

Excellent service from Emma Aruna and the team. Always friendly and helpful despite the pressure to serve the growing queue if customers!

Bramcote Lane Post Office - Nottingham
5/5

Excellent service provided by member of the staff named kay after a new v5c enquiry definitely knows her stuff definitely recommend this post office

Bramcote Lane Post Office - Nottingham
5/5

Brilliant experience today, had to post multiple different items including an international parcel. It took some time but Aruna was really helpful and friendly during the whole thing

Bramcote Lane Post Office - Nottingham
5/5

Lovely friendly and helpful staff. I’m in the post office most days and always greeted with a smile.

Bramcote Lane Post Office - Nottingham
5/5

Ryan Gave me some wonderful treatment , and inflated all my balloons in a quick and short time , 5 stars!

Are you the owner?

Suggest an update. We review it before it goes live.

Are you the owner?

Suggest an update. We review it before it goes live.