Hertz Car Hire - Taunton - Taunton Railway Station - Taunton

Hertz Car Hire - Taunton - Taunton Railway Station: Comprehensive Guide

Nestled in the heart of Somerset, Hertz Car Hire - Taunton - Taunton Railway Station offers a seamless car rental experience for both locals and visitors alike. This comprehensive guide will provide you with an in-depth look at this conveniently located car hire service, ensuring you make the most of your time and resources.

Main Services

• Car Rental: Hertz Taunton offers a wide range of vehicles to suit every need, from compact cars to luxury vehicles and spacious family cars. Their fleet ensures you find the perfect fit for your journey.
• One-Way Rentals: If you're planning a road trip with a different starting and ending point, Hertz offers one-way rentals, allowing you to drop off your car at a different location.
• 24/7 Roadside Assistance: Hertz provides round-the-clock roadside assistance, giving you peace of mind throughout your journey.
• Child Seats and GPS: For an additional fee, you can rent child seats and GPS systems to ensure a comfortable and stress-free trip.
• Corporate Rentals: Business travelers can enjoy tailored corporate rental solutions, designed to simplify business travel.

Location and Access

The Hertz branch at Taunton Railway Station is situated at Unit 2, Engineers Workshop, Station Approach North, making it easily accessible for those arriving by train. The station is served by regular services from major cities such as London, Bristol, and Exeter, ensuring a hassle-free transfer to your rental car.

For those traveling by car, the branch is located just off the A38, providing easy access from the M5 motorway. Nearby street parking is available, with a wheelchair-accessible car park situated nearby for added convenience.

Featured Characteristics

• Wheelchair Accessibility: The Hertz branch in Taunton is fully wheelchair-accessible, with a dedicated entrance and ramp ensuring seamless access for all customers.
• Flexible Payment Options: They accept various payment methods, including credit and debit cards, as well as NFC mobile payments for added convenience.
• Loyalty Program: As a Hertz Gold Plus Rewards member, you can enjoy faster rentals, special offers, and free upgrades.
• 24/7 Customer Service: Hertz provides a dedicated customer service team, available 24/7 to assist with any queries or issues you may have during your rental.

Practical Information

• Opening Hours: The Hertz branch at Taunton Railway Station is open Monday to Friday, 8:00 AM - 5:30 PM, and Saturday 9:00 AM - 1:00 PM. It is closed on Sundays.
• Contact Information: You can reach the branch by calling 1823240058, or visiting their website at hertz.co.uk.
• Nearby Attractions: While you're in Taunton, consider visiting the Taunton Castle, Somerset County Museum, or taking a stroll along the picturesque Taunton Riverwalk.

Positive Aspects from Reviews

With an average rating of 4.1/5 from 52 Google My Business reviews, Hertz Car Hire - Taunton - Taunton Railway Station receives high praise for several aspects of their service:

• Excellent Customer Service: Customers commend the friendly and helpful staff, with specific mentions of individuals like Simon who go above and beyond to ensure a smooth rental experience.
• Competitive Prices: Many reviewers appreciate the affordable rates and good value for money offered by Hertz Taunton.
• Variety of Vehicles: Customers praise the wide range of vehicles available, allowing them to find the perfect car for their needs.
• Easy and Convenient Location: The proximity to Taunton Railway Station and nearby parking are highlighted as significant advantages by reviewers.

In summary, Hertz Car Hire - Taunton - Taunton Railway Station offers a comprehensive range of car rental services, with a focus on convenience, flexibility, and exceptional customer service. With its prime location, wheelchair accessibility, and commitment to ensuring a seamless rental experience, this branch is an excellent choice for both leisure and business travelers.

❓ Frequently asked questions about Hertz Car Hire - Taunton - Taunton Railway Station

👍 Reviews of Hertz Car Hire - Taunton - Taunton Railway Station

Crispin S.

5/5

What fantastic service – and good prices and I absolutely love the car, they did an extension no problem and the gentleman behind the counter is a superstar and extremely friendly and would not hesitate to recommend!

Joana L.

5/5

Simon has been wonderful in helping me and my friends out in getting a car. Our trip would not have played out well without him! Best Hertz branch because of him 🙌🏼

Yao Z.

5/5

I've had friends say thing about hertz and stories of bad experiences, but as all things one must try! And I wasn't disappointed. I've rented a family size car for a very good price, Simon explained everything of how the rental works from the beginning to the return, I'm very pleased with the service I've received! Will return for future holiday rentals 😁

Ger O.

5/5

Great customer service! It's so lovely to start a holiday with a happy smiley face, they even changed the car model to my preference on the day. They also sorted a major issue I had with Hertz online prior to my arrival. These guys are great, booking in and checking out was seamless!

Alba W.

5/5

Fantastic service and customer care, Simon was brilliant and couldn’t have been more kind and understanding. Convenient location for hire, just walk round the back of the train station, hired two vehicles and both did the job brilliantly. Highly recommend.

Rob

1/5

BEWARE..... at this Franchise location. .. Terrible experience Returned car on time directly to the Hertz Manager (Simon) at Taunton branch, however after we left he delayed entering return details into system until over 1 hour 15 after we left. This then registered as late return incurring extra days rental and our 3 days rental was automatically charged at a very expensive rate (not the rate as previously booked) . Our £123 reservation was then charged at £402 with added dispute over fuel charge. We are very regular Hertz Gold members and have never encountered such poor service at a Hertz location Ensure you get signed documentation for full tank of fuel when you return. In our case they tried to charge £68 when we had returned full of fuel. Our mistake was to trust the Branch Manager...... Never again. The same Manager (Simon) could not have been more unhelpful..... This same manager (Simon) was totally unhelpful and uninterested when we returned in person to query the situation. His only suggestion was to contact Head Office. I would NEVER rent from this location ever again... Head Office did refund when I raised the complaint with them.

Zach D.

5/5

A great experience - Simon, the manager could not have been more helpful, and allowed us to leave a couple of cases in the office for security while we met friends in the town for a couple of hours before the rental started. Excellent, clean low mileage car and easy check in. As far as I could see, Hertz is the only rental company at the station, so very convenient if you are coming by train from London or elsewhere. Highly recommended !

Jon C.

1/5

Absolutely awful experience. Firstly was rushed out of the door as it was 3pm on a Friday and clearly that means customer's can sort themselves out. Secondly the standard of the van = complete rubbish. Wasn't even cleaned (during a pandemic). There was a crack on the windscreen 40cm long, and I couldn't ask anyone about it because they had gone home. Then they charged me £20 for fuel, even though I left them with more than they gave me. Avoid this place at all costs. Horrible experience and they do not deserve your business.