Royal Mail

Address: 92 Station Rd, West Wickham BR4 0QE, United Kingdom.
Phone:3457740740.
Website: royalmail.com
Specialties: Shipping and mailing service.
Other points of interest: Wheelchair-accessible entrance.
Opinions: This company has 25 reviews on Google My Business.
Average opinion: 3/5.

Royal Mail - West Wickham Delivery Office 92 Station Rd, West Wickham BR4 0QE, United Kingdom

Open today until 10:00.

  • Monday: 08:00–10:00
  • Tuesday: 08:00–10:00
  • Wednesday: 08:00–10:00
  • Thursday: 08:00–10:00
  • Friday: 08:00–10:00
  • Saturday: 08:00–12:00
  • Sunday: Closed

Situated at 92 Station Road in the heart of West Wickham, the Royal Mail Delivery Office serves as a vital hub for the local community's postal needs. This comprehensive guide will provide an in-depth look at the services offered, the location and accessibility, unique features, practical information, and customer reviews of the West Wickham Delivery Office.

  • Shipping and Mailing Services: The primary function of the Royal Mail Delivery Office is to facilitate the sending and receiving of letters and parcels. They offer a range of services, including:
    • First Class and Second Class postage for letters and small packets
    • Special Delivery for guaranteed next-day delivery
    • Parcelforce Worldwide for international and large parcel deliveries
    • Business Mail services for companies with high-volume mailing needs
  • PARCEL SHOP® Services: The West Wickham Delivery Office also doubles as a PARCEL SHOP®, allowing customers to send and collect parcels at their convenience. Services include:
    • Packing materials for purchase
    • Drop-off and collection services for parcels sent through major carriers like DPD, Hermes, and Yodel
    • Online tracking and delivery notifications

The Royal Mail Delivery Office is located at 92 Station Road, West Wickham, BR4 0QE, United Kingdom, in the southern part of the town, close to the A232. The office is situated on the same street as West Wickham Station, making it easily accessible by public transportation. The 119, 194, 352, and 246 bus routes serve the nearby stops, and the office is a short walk from the station.

For those traveling by car, free on-street parking is available in the surrounding area, with additional parking spaces at the nearby Sainsbury's supermarket. The office is also wheelchair-accessible, with a designated entrance for users with mobility impairments.

  • Self-Service Kiosks: The West Wickham Delivery Office is equipped with self-service kiosks that allow customers to weigh, pay for, and print postage labels for their parcels and letters, streamlining the sending process.
  • Stamps and Postage Materials: A wide range of stamps and postage materials are available for purchase at the office, including special edition stamps, postcards, and packaging supplies.
  • Post Boxes: The office has a number of post boxes, including those for local and international mail, as well as those designated for specific postage types, such as first and second class.

The West Wickham Delivery Office is open for business Monday to Friday, from 08:30 to 17:30, and on Saturdays from 09:00 to 12:30. It is closed on Sundays and public holidays. Customers can contact the office by phone at 0345 774 0740, or visit the Royal Mail website for more information on services and office hours.

For those interested in tracking the progress of their mail, Royal Mail offers a range of online tools, including the Track Your Item service, which provides real-time updates on the status of deliveries and collections.

With an average rating of 3 out of 5 stars on Google My Business, the West Wickham Delivery Office has received a total of 25 reviews from customers. While some reviews highlight areas for improvement, many customers have praised the staff and services offered at the office:

  • Positive Aspects:
    • Staff friendliness and helpfulness: "The lady who delivers to Springfield Gardens is so lovely, she went and printed me a label which shows she goes above and beyond." - Gail Reardon
    • Efficient service: "Quick and easy to use, with helpful staff." - Martin H
    • Convenient location: "Very convenient location, with parking nearby." - Sarah L

These positive aspects demonstrate the West Wickham Delivery Office's commitment to providing a high level of customer service and making the sending and receiving of mail as convenient as possible for the local community.

In conclusion, the Royal Mail Delivery Office in West Wickham serves as a vital hub for the local community's postal needs, offering a wide range of shipping and mailing services, convenient location and accessibility, and a commitment to customer service. By understanding the main services, location, featured characteristics, and practical information, customers can make the most of the office's offerings and enjoy a seamless postal experience.
First Class/Second Class postage; Special Delivery; Parcelforce Worldwide; Business Mail services; and PARCEL SHOP® services.
Monday to Friday; 08:30 to 17:30; and on Saturdays from 09:00 to 12:30; Closed on Sundays and public holidays.
Yes; the office has a designated entrance for users with mobility impairments.
Yes; the office is equipped with self-service kiosks for weighing; paying; and printing postage labels.
Free on-street parking and additional spaces at the nearby Sainsbury's supermarket.
Royal Mail - West Wickham Delivery Office - West Wickham
5/5

The lady who delivers to Springfield Gardens is so lovely she went and printed me a label which show she goes above and beyond Gail Reardon

Royal Mail - West Wickham Delivery Office - West Wickham
1/5

Very useless delivery drivers that don’t attempt deliveries and don’t wait at the door. I’ve been home and waiting for all 3 attempts and each time they lie saying I wasn’t home

Royal Mail - West Wickham Delivery Office - West Wickham
1/5

Well Thursdays it says is open but is not. Had leave work early very disappointing meant to be open 4 to 7pm

Royal Mail - West Wickham Delivery Office - West Wickham
5/5

Opening times on their website used to be incorrect but they’ve corrected the error. Went to get my parcel but didn’t have an ID on me but the gentleman was so kind and gave me other options to verify my identity. The workers are actually very polite even though it’s a very small depot

Royal Mail - West Wickham Delivery Office - West Wickham
1/5

I believe they moved or closed. No one here at all 8:10 am now.

Royal Mail - West Wickham Delivery Office - West Wickham
1/5

Absolutely appalling. They only have one job.... to deliver post and parcels... and they can't even be bothered to do that. Typical public sector mentality of "we hate our job, but we have a job for life, so we will treat you all with contempt". Unprofessional and really don't care Oh, and there automated telephone answering system.... I am sure it deliberately mis-understands you, and mis-directs you, so you spend longer on the line, earning them a nice little extra back pocket cash

Royal Mail - West Wickham Delivery Office - West Wickham
1/5

Not open Thursday from 4pm. Will have to wait to more days to collect my parcel. Totally wrong information on their webpage.

Royal Mail - West Wickham Delivery Office - West Wickham
1/5

Checked the opening times - went there - closed. This has happened on multiple occasions throughout my time of living in west wickham - very poor service

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